CITRIX PREFERRED 25 SUPPORT AGREEMENT NEW PREF25NEW


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HP Pavilion HPE h8m Customizable Desktop PC
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Product	CITRIX PREFERRED 25 SUPPORT AGREEMENT NEW PREF25NEW
SKU Number	A1753035
UPC
Updated	May 15th, 2010 (i)
Location	Home > Network Gear > Citrix

Summary

Quite simply Citric Preferred Support Services give you direct access to the application server software experts. Many of Citrix support engineers are trained as Citrix Certified Administrators CCA and Microsoft Certified Systems Engineers MCSE. In addition these dedicated employees are constantly refining their skills and expanding their expertise into other technical areas through extensive training and certification programs. Citrix service experts can replicate technical issues in the lab and have access to extensive hardware and software resources for testing and troubleshooting. Citrix can even shadow a user session to physically see problems and quickly develop a solution.


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